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Royal Caribbean introduces new payment program for anyone that books with a travel agent

Royal Caribbean has a new way for company to pay out off their cruise in increments somewhat than waiting till the final payment date to spend the cruise in 1 lump sum.

The new FlexPay option was announced on Monday as a instrument for journey brokers to offer their consumers an simpler way to routine payments.

Vacation brokers were being always in a position to consider partial payments prior to closing payment date, but it demanded the client or the agent to set up for these payments to manifest on their possess.  With the new FlexPay application, this can be scheduled and established up in progress.

At this time, it is only offered if scheduling a cruise through a vacation advisor. This suggests a person who publications their cruise right with the cruise line instead of a vacation agent can not use this function.

Go through far more: Top issues you didn’t know travel agents can do for your cruise holiday vacation

Royal Caribbean hopes FlexPay will make it far more hassle-free for both equally advisors and visitors and save time.

Journey associates can now pre-program up to 10 automatic payments that can be organized by day, volume and can even settle for extra than one credit card.  

You can find no charges to employing it, so FlexPay is totally absolutely free.

If client variations their intellect or would like to modify their payment timetable, the agent make these alterations in a couple of clicks.

FlexPay is accessible immediately for use for both Royal Caribbean Global and Superstar.

Much more applications for travel brokers

FlexPay is a person of numerous new improvements aimed at building life a lot easier for travel agents.

The pandemic introduced with it a greater need for brokers to be in call with the cruise line, which contributed to extended maintain times on the telephone.

In an hard work to battle the have to have to get on the cell phone, Royal Caribbean has been operating on producing self-provider equipment to lessen the load on cellular phone-dependent assistance.

Some illustrations of these resources include:

  • Allowing for travel agents to redeem potential cruise credits (FCC) and test the standing of a FCC on the web
  • Deliver customized FCC reminder email messages to clients 
  • Crank out sales opportunities with eQuote
  • Online instrument for vacation agents to obtain and share instantly with clients the recent protocols for the guest’s sailing day and itinerary
  • Journey companions can take a look at the offered choices (i.e., shore excursions, dining possibilities, beverage/dining packages, and many others.) dependent on ship and sail day to greater serve their clients 

Why use a journey agent to e book a cruise?

Contrary to other varieties of leisure travel, a fantastic journey agent can be a key asset for booking a cruise.

The true reserving of a cruise is very simple enough for everyone to manage, but the nuances of navigating the numerous various options and promotions is hard even for the most veteran cruiser.

Not only do vacation agents have accessibility to all the bargains Royal Caribbean has to offer, but a fantastic journey agent may possibly have obtain to unique promotions provided by their travel consortium.

Much more importantly, vacation advisors can conserve their consumers time just as much dollars. Prolonged hold situations even though making an attempt to get in touch with the cruise line are not constrained to vacation brokers. Quite a few cruise enthusiasts report very long keep instances to get by to request even standard concerns.

Similarly crucial is when alterations are necessary to a reservation. Travel agents have accessibility to automated applications that the community does not. In addition, journey agents ought to be clued into the various policies that could tremendously effect the cruise fare price tag.

Read through more: Top 5 points to look for in a fantastic vacation agent for your cruise getaway