On Tuesday March 29, 2022, the stakeholders across the Nigerian journey sector collected in Lagos at a special discussion board that enabled them to interact, attain business insight, hone their competencies, and most importantly, forge forward with their enterprises.
The forum, Touchdown Travels Agent Honest 2022, which held at Legend Lodge Lagos Airport, Curio Selection by Hilton, was actually an outstanding outing and aspect of field undertaking by Landing Travels Minimal, a journey management organization, to initiate change and innovation in the vacation organization, particularly to the benefit of its agents.
The agent forum is using on the successful start of the company’s new and customer-centric interactive web site recently.
Speaking at the a single-working day honest, which captivated important international airways, brokers and sub brokers of the vacation enterprise and the travel media, Olufunso Ekundayo, main working officer, Landing Travels Minimal, noted that the reasonable was imperative in order to rejoice its customers and agents for their patronage, and most importantly, to showcase applications that will permit them to scale up their small business.
Conveying even further, he claimed that there is a have to have for the agent to evolve, transfer with modern-day travel trends, discover and embrace innovative travel business equipment as the target now is no longer doing work hard, but doing the job good.
“We confirmed resources that will permit them to scale up their enterprise, we introduced the Landing reserving tool, and the notion powering that is that situations are switching, innovation is coming, not the same way you applied to do points, we have to have to evolve, and that is what we are looking at”, he mentioned.
Also, portion of the aims of the honest, according to the main functioning officer, is to empower the brokers with expertise, applications and capability that will help them to make reservations, and overcome all the complexities.
To make sure that, Touchdown introduced Uncomplicated Fork out, a simple tool that lets people today to just e-book conveniently and no commands.
“If you can use Instagram, you can use our reserving applications and that is the element of vacation and the characteristic for our agents”, the COO stated at the reasonable.
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Beyond the simple-use reserving resources, Landing Travels pointed out at the good that it is on the lookout at empowering its brokers to be able to expand their corporations, decrying that function till now, there are so many obstacles for the brokers to be thriving.
“We have checked a great deal of them, some have been in the small business for 10 to 12 several years and have not been equipped to increase since they have been limited and what we are carrying out now is using the lid off all of them.
“We are indicating to them, you can empower absolutely everyone to do specifically what you are performing, you can commence your own company, you can expand your enterprise, you can boost your offerings and better nevertheless, by utilizing our resources, and you will earn even far more than what is accessible in the industry”, he said.
Supplying more insight on the added earnings, he discussed that if the optimum commission out there for a distinct airline, for instance, is 7 per cent, the agent can make an extra .2 p.c by utilizing Landing applications. “So, it is much easier and you are even earning more”, he stated.
Nevertheless, he confident that the new and consumer-centric interactive web page, www.touchdowntravels.net, delivers the finest specials, most economical fares for each and every route and for just about every airline. “Once you get to the website, you will have all the things you are searching for.”
Landing, in accordance to the COO, is functioning its Partners Acceleration Programme, which is aimed at helping 5 brokers who have constraints in phrases of finance, business enterprise, technique and in figuring out the ideal gain formulation for their business enterprise.
“With the Partners Acceleration Programme, we will just take the 5 brokers on a journey for just one 12 months and that journey is a rapid accelerated cruise. We will maintain the agent and the assets of Landing Travels will be accessible to the brokers, of course, there will be Phrases and Conditions”, he reported.
Even though the initiatives are transforming the narratives in the Nigerian vacation field, Landing is insisting that it is not in competitiveness with anybody but with by itself.
“We search at ourselves as enablers of journey, under no circumstances prior to have we listened to that a journey company is enabling many others to occur on the internet we empower them to go on the web. That is technological innovation and the net is huge, there is a limit to the quantity of individuals I can arrive at at my very own conclude, with my own initiatives. But the thought is they come onboard, they use our equipment, we electrical power them, we concern their tickets for them, then we also make their desires arrive accurate.
“The problem we are fixing in the sector is so big by telling the brokers that they really do not want to think about funding, rates and other people, distinctive instruments are there, vacation box among others”, he claimed.
For the enthusiastic COO, it will go down in the heritage of the Nigerian journey marketplace that Landing disrupted the business, and has supplied all people the possibility to excel and satisfy the organization desires.
The essential disruption is feasible since Touchdown leverages technologies.
“At Touchdown, we leverage a large amount of technologies and very well-educated workers to get points performed. Appropriate now, any one, anywhere can grow to be an agent, at least can start off the preliminary scheduling and knowledge comes in as you preserve escalating, and the great detail is that you can start off and you have entry to inventory across all the three GDSs immediately”, the COO said.
Further than the Agent Good, the COO promised that Touchdown will keep on in preserving alone in enterprise by fixing difficulties, concentrating on the occupation to be performed and discovering means to do it superior.
“Solving my customer troubles access to flight, relieve of access to flight stock, finding the most effective level offered and relieve of payment, and that is the work that requirements to be done”, he concluded.
Having said that, the a person-day agent fair witnessed awards and recognitions for agents and sub brokers who have attained extraordinary strides in their small business and romance with Touchdown.
The brokers include Halmond Travels, Airlink, M&G Travels, Abbey Grace amongst others across unique types.
The airways, which include Ethiopian Airways, Emirates, British Airways, Qatar amongst other folks also made available no cost tickets, which had been won by deserving agents.
