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Continental Travel Singapore suspended from conducting travel agent activities

SINGAPORE: Continental Vacation Singapore has been suspended from conducting vacation agent things to do for 5 months from Tuesday (Jul 19), stated the Singapore Tourism Board (STB).

This follows Continental Travel’s enchantment from the notice of intent to suspend its travel agent licence for its suspected involvement in fraudulent SingapoRediscovers voucher redemptions, explained STB in a media advisory.

“Continental Travel Singapore allegedly engaged in cashback arrangements by partly refunding, in cash, the benefit of the SingapoRediscovers voucher bookings designed by some customers of the public,” the tourism board additional. 

In September last yr, the police arrested three people connected to the vacation company for their alleged involvement in the fraudulent redemptions. Law enforcement investigations are ongoing, mentioned STB.

“STB will take a major perspective of errant vacation agents and will not wait to just take required motion to safeguard the popularity of Singapore’s vacation industry, together with referring circumstances to the law enforcement,” it additional.

The tourism board mentioned in September previous 12 months that Continental Journey experienced been removed from the voucher plan. 

The SingapoRediscover Vouchers plan was introduced in December 2020 to aid regional tourism businesses tough hit by the COVID-19 pandemic. Singaporeans aged 18 and higher than received S$100 in vouchers, which can be utilized on staycations, attraction tickets and excursions.